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Career in Hotel Industry

Career in Hotel Industry
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Front Office in a Hotel :

Front Office/Reception is the place where a guest or anyone having anything to do with the hotel would come to, it is the place which make first first impression in a person coming from outside. The main functions of Front office in a Hotel are attending guest, handling correspondence, handling bookings, book keeping etc.

Related: Hotel Management Colleges in Uttar Pradesh

Persons in front office are:

  • Front Office Manager
  • Assistant Manager
  • Information Assistant
  • Receptionist
  • Lobby Executive
  • Bell Captain
  • Bell Boy
  • Doorman

Related: India’s Best Management Colleges

House Keeping:

The main function of house keeping department is keeping the hotel, the rooms, the bars, the restaurants etc. clean and making it presentable to the guests and ensuring facilities and comfort to them.

  • Executive House Keeper
  • Floor Supervisor
  • House Keeper
  • Linen Supervisor
  • Room Attendants
  • Room Maid
  • Cleaning Staff

Related: Career as an Air Hostess

Food and Beverages:

The main functions performed by the department are – presentation of food, preparation and service food and beverages involving kitchen, bar and baker.

Main Persons in this Department:

  • Kitchen Incharge
  • Cook
  • Kitchen Supervisor
  • Dining Incharge
  • Barternder
  • Steward

Accounting Department in A Hotel:

As a number of transactions both cash and credit in terms of purchase of materials and availing of services and offering of services to the guests are involved, there is a Finance or Accounting department to look after all these functions.

Main Persons in Accounting Department are:

  • Bill Clerk
  • Chief Casher
  • Finance Manager
  • Accountant

Security Department in A Hotel:

To provide security to the guests, and their belongings, and to the hotel itself are the main functions of this department. Chief Security Officer/Supervisor also ensures safe custody of guests, valuables deposited with him. The guests are advised not to keep their valuables and cash in the room.

Main Persons in Security Department are:

  • Security supervisor
  • Camera Incharge
  • Gun Man
  • Security Guard

Maintenance Department in A Hotel:

This department look after the furniture, boilers, hot water supply, air-conditioning, plumbing etc. Electricians ensure that the electrical appliances and gadgets are perfectly in order. Maintenance department ensures regular and proper maintenance of the hotel building and various machines installed in its premises.

Staff in this Department are:

Diploma Courses in Hospitality and Tourism:

Diploma in Food & Beverage Service
Duration: 1 years / 2 years

Diploma in Bakery & Confectionery
Duration: 1 years / 2 years

Diploma in Food Production
Duration: 1 years / 2 years

Diploma in Cookery
Duration: 1 years / 2 years

Diploma in House Keeping
Duration: 1 years / 2 years

Diploma in Hotel Reception & Book Keeping
Duration: 1 year

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Jaspreet Singh

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