Interpersonal Communication Quiz Answers:
___ refers to the ability or competence to express one’s feelings, needs, or desires openly and directly but in a respectful manner or without hurting one’s feelings.
(a) Assertiveness
(b) Empathy
(c) Sympathy
(d) Communication Skill
Anything that prevents understanding of the message is called __
(a) Barrier
(b) Noise
(c) Stress
(d) Complex
Which one of the following encourages interpersonal attraction?
(a) personal space
(b) proxemics
(c) competition
(d) similarity
__ means recognizing emotions within us and others, being aware of how emotions influence behavior, and responding appropriately.
(a) Coping with emotions
(b) Coping with stress
(c) Critical thinking
(d) Decision making
A small group of employees doing similar or related work who meet regularly to identify, analyze and solve product quality problems and to improve general operations are called __
(a) Quality circle
(b) JIT
(c) TQM
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Which one is not considered to be a skill required for effective participation in group discussions?
(a) Good communication skills
(b) Interpersonal skills
(c) Planning
(d) Leadership skills
The term Grapevine is used for
(a) Formal communication
(b) Informal communication
(c) Written communication
(d) Oral communication
__ is the ability to understand, consider, and appreciate other peoples’ circumstances, problems, and feelings (step in one’s shoes).
(a) Empathy
(b) Coping
(c) Interpersonal Skill
(d) Sympathy
An informal communication network within the organization is known as
(a) Interpersonal communication
(b) Intrapersonal Communication
(c) Mass Communication
(d) Grapevine Communication
__ is a method for developing creative solutions to problems.
(a) Case study
(b) Understudy
(c) Roleplaying
(d) Brainstorming
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An inner urge in an individual to do something is called __
(a) persistence
(b) initiative
(c) competency
(d) creativity
Praise, recognition, and attention are part of the source of power.
(a) Legitimate power
(b) Expert power
(c) Referent power
(d) Reward Power
When a person receives too many messages at the same time, it is called ___
(a) Message overload
(b) Complex message
(c) Message distraction
(d) End message
Capability to evaluate the future consequences of their present action is an example of ___
(a) Communication skill
(b) inter-personal skill
(c) coping skill
(d) critical thinking skill
Examples of interpersonal skills are:
(a) The skill to establish a lasting partnership
(b) The skill to develop positive relationships through effective communication
(c) The desire to help, care, and sympathize with
(d) Knowing oneself and dealing with inner problems
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Verbal communication is further divided into written communication and _____ communication.
(a) Space
(b) Oral
(c) Nonverbal
(d) Gesture
When a person receives too many messages at the same time, it is called ___
(a) Message overload
(b) Complex message
(c) Message distraction
(d) End message
The ability to imagine what life is like for another person
(a) Self-awareness
(b) Empathy
(c) Critical thinking
(d) Creative thinking
Anger management skills are an example of managing ____
(a) Anxiety
(b) Anger
(c) feelings
(d) Stress
For effective participation in group discussions, primarily ought to be good _
(a) Communicator
(b) Critic
(c) Listener
(d) Schemer
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The practice of identifying, studying, and building upon the best practices in the industry or the world is called __
(a) Quality circle
(b) Benchmarking
(c) TQM
Anything that prevents understanding of the message is called ____
(a) Barrier
(b) Noise
(c) Stress
(d) Complex
Determining alternative solutions to the problem is related to ____ skill.
(a) Refusal skills
(b) Critical thinking
(c) Problem solving skills
(d) Communication skill
Examples of interpersonal skills are:
(a) The skill to establish a lasting partnership
(b) The skill to develop positive relationships through effective communication
(c) The desire to help, care, and sympathy with
(d) Knowing oneself and dealing with inner problems
The common conception of communication means ____ and receiving information.
(a) Sending
(b) Understanding
(c) Analyzing
(d) Reporting
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Facial expressions are an example of _____ communication.
(a) Formal
(b) Verbal
(c) Non –verbal
(d) Informal
___ is a process that chooses a preferred option or a course of action from among a set of alternatives based on given criteria or strategies.
(a) Decision making
(b) Problem Solving
(c) Conflict management
(d) Reasoning
A philosophy that focuses attention on eliminating waste by purchasing or manufacturing just enough of the right items just in time is __
(a) Quality circle
(b) JIT
(c) TQM
Facial expressions are an example of __ communication.
(a) Formal
(b) Verbal
(c) Non –verbal
(d) Informal
___ means that we can express ourselves verbally and nonverbally so that our ideas are effectively transmitted to others.
(a) Interpersonal relationship skills
(b) Effective communication
(c) Critical thinking
(d) Decision making
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__ skill includes the verbal and non-verbal aspect
(a) Decision making
(b) Creativity
(c) Communication
(d) Problem-solving
__ means that we can express ourselves verbally and nonverbally to transmit our ideas to others effectively.
(a) Interpersonal relationship skills
(b) Effective communication
(c) Critical thinking
(d) Decision making
One among them is not a sign of anger.
(a) Knots in your stomach
(b) Clenching your hands or jaw
(c) Feeling clammy or flushed
(d) Breathing Slower
__ is the ability of a person to convince others successfully.
(a) persistence
(b) initiative
(c) competency
(d) persuasion
