E-commerce Objective Questions and Answers

What is E-commerce?

Buying and selling products and services over the Internet is called e-commerce.

E-commerce Marketing and Advertising Concepts Quiz

Utilizing electronic media in everyday business activities is known as
(a) E-marketing
(b) E-business
(c) E-commerce

Ans. (b)

Arrange the steps to E-commerce
(1) Security
(2) Process payment
(3) Service & support
(4) Generating demand
(5) ordering & fulfillment
(a) 4,5,2,3
(b) 5,3,1,2,4
(c) 1,2,3,4,5
(d) 3,2,5,1,4

Ans. (a)

Which of the following describes e‐commerce?
(a) Doing business electronically
(b) Doing business
(c) Sale of goods
(d) All of the above

Ans. (d)

The cyber crime related to monitoring data flow between shoppers’ computers and e-commerce websites
(a) Spoofing
(b) Hacking
(c) Sniffing
(d) phishing

Ans. (b)

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A financial instrument that can be used more than once to borrow money or buy goods and services on credit is __
(a) debit card
(b) credit card
(c) smart card

Ans. (b)

Which of the following are the advantages normally associated with e‐commerce?
(a) Shorter cycle times
(b) Reduction in costs
(c) Reaches wider audiences
(d) all of the above

Ans. (d)

While there are obvious advantages and opportunities to e-business, risks and barriers exist. These include
(a) Contravention of customer privacy
(b) Internet hackers penetrate company security
(c) Spikes causing websites to fail at peak times

Ans. (a)

E-commerce consists of commerce activities.
(a) Electrically
(b) Technically
(c) Electronically

Ans. (c)

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A digital analog of various forms of payment backed by a bank or financial institution is __
(a) ETB
(b) EFT
(c) E-cash
(d) E-money

Ans. (a)

E-commerce refers to
(a) Direct buying
(b) Retailing
(c) SCM
(d) Online transaction

Ans. (d)

The marketing side of E-commerce is known as __
(a) E-marketing
(b) E-business
(c) Interactive marketing

Ans. (a)

The organization has to ensure that the __ are sent to the customers.
(a) Ordered goods
(b) Unordered goods
(c) Good quality goods

Ans. (a)

A computer-based system that facilitates the transfer of money or the processing of financial transactions between two financial institutions on the same day or overnight is __
(a) ETB
(b) EFT
(c) E-cash
(d) E-money

Ans. (b)

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The financial exchange that takes place online between buyers and sellers is known as
(a) E-branding
(b) E-marketing
(c) E-advertisement
(d) E-payment system

Ans. (d)

Both buyers and sellers actively participate and exchange products and services in
(a) SCM
(b) EDI
(c) E-COMMERCE
(d) Traditional commerce

Ans. (d)

E-business is a term used to describe
(a) Any electronically mediated communication between an organization and its stakeholders
(b) The use of electronic communications for all business processes
(c) An organization using electronic media to purchase from its suppliers
(d) An organization using electronic media to sell directly to its customers

Ans. (a)

This is a financial instrument that can be used more than once to borrow money or products or credit
(a) Credit card
(b) Debit card
(c) e- Cash

Ans. (a)

EFT means
(a) Electronic fund transfer
(b) Efficient fund transfer
(c) Eligible fund transfer

Ans. (a)

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The Internet is
(a) Website
(b) Network of networks
(c) Host
(d) Server

Ans. (b)

The sale of products (or) services from a business to services is __
(a) B2C
(b) B2B
(c) B2G
(d) B2E

Ans. (a)

Which products are people most likely to be more uncomfortable buying online?
(a) Books
(b) Furniture
(c) Movies

Ans. (a)

E-commerce refers to the paperless exchange of business information using
(a) Electronics data interchange
(b) Electronic Mail
(c) Bulleting boards
(d) All the above

Ans. (d)

What are the benefits of B2C e-commerce?
(a) Lower marketing cost
(b) Lower order processing cost
(c) Better customer service
(d) Narrow market

Ans. (d)

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The largest electronic commerce among these is
(a) B2B
(b) B2E
(c) P2P

Ans. (a)

Which of the following statements accurately reflects the impact of e-commerce?
(a) e-commerce has caused buyer power to increase
(b) e-commerce has lessened the entry barriers for many industries
(c) e-commerce has increased the threat of substitute products and services
(d) all of the above

Ans. (d)

The participants in an online electronic payment transaction include
(a) The customer
(b) The issuer
(c) The merchant
(d) All the above

Ans. (d)

__ were considered as the “gateways” to the Internet
(a) Portal
(b) E-tailer
(c) Content provider
(d) Narrow market

Ans. (a)

E-commerce firms __ large inventory
(a) Need not stock
(b) Need stock
(c) Need to stock

Ans. (a)

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Which is more helpful for doing business beyond cultural and national boundaries?
(a) E-Commerce
(b) Traditional commerce
(c) Mobile commerce
(d) retailing

Ans. (a)

An online auction is an example of
(a) B2B
(b) C2C
(c) B2C

Ans. (b)

What is made for small payments on the e-commerce website?
(a) Mega payments
(b) Micropayments
(c) Spot payment

Ans. (b)

__ is not an e-payment medium.
(a) Credit card
(b) Debit card
(c) Electronic cheque
(d) Wallet

Ans. (d)

Business to consumer involves customers gathering information, purchasing, and receiving products through:
(a) Catalog
(b) Store
(c) Electronic network

Ans. (c)

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Which is not a feature of e-commerce?
(a) Universal Standard
(b) Global reach
(c) Ample information
(d) Retailing

Ans. (d)

How do transactions occur in e‐commerce?
(a) Using e‐ media
(b) Using computers only
(c) Using mobile phones only
(d) None of the above

Ans. (d)

B2B E-commerce has been conducted between
(a) Business to customer
(b) Business to bank
(c) Business-to-business

Ans. (c)

E-commerce is:
(a) Business-to-Business transactions and Business-to- Consumer transactions
(b) Getting money from your computer online
(c) Selling your home on the Internet
(d) A revolution in business practices

Answer. (a)

This is essentially a business process that connects manufacturers’ retailers, customers, and suppliers through a chain to develop and deliver products.
(a) E-Commerce
(b) EDI
(c) SCM
(d) Networking

Ans. (c)

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__ e-commerce is conducted between two separate businesses and has been in effect for many years.
(a) B2B
(b) C2C
(c) P2P
(d) B2C

Ans. (a)

In e-commerce, visitors need help to explore the store’s shelves and product space. They can only search a
(a) Electronic items
(b) Specific copy
(c) Digital catalog

Ans. (c)

Which of the following are the reasons for the failure of E-commerce?
(a) Poor management
(b) High cost
(c) Poor planning
(d) All the above

Ans. (d)

B2C sells
(a) Products or services directly to consumers
(b) Products or services directly to companies
(c) Products or services directly to govt

Ans. (a)

Online Shopping is
(a) E-Commerce
(b) Computerization of Commerce
(c) Computer Trade

Answer. (a)

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